What kind of doll-tastic treasures do you offer?
Oh, we’re glad you asked! At Shaam Doll, we specialize in handcrafted accessories and clothing for dolls that are so cute, they might just steal the spotlight from your actual pets (sorry, Fluffy!). From artisan-crocheted dresses that scream elegance to quirky little hats that add pizzazz, we’ve got the goods to make any doll feel like a superstar!
How long will it take for my order to arrive?
Patience is a virtue, my friend! We process all orders within 2-3 business days (because good things come to those who wait). Once shipped, domestic orders typically arrive in 3-7 business days, while international orders might take a leisurely 7-21 business days. So, grab a cup of tea and get cozy while you wait for your doll’s new wardrobe to arrive!
Can I return my doll's new outfit if it doesn't fit?
We totally get it—sometimes dolls can be a bit picky about their fashion choices! You have 30 days to return your item, as long as it’s in the same condition it arrived in (unworn, unused, and all that jazz). Just shoot us an email, and we’ll help you get the ball rolling on that return. No hard feelings, we promise!
Do you ship internationally? Will my doll's outfit get stuck in customs?
You bet your bottom dollar we ship internationally! However, keep in mind that customs fees, duties, and taxes are the responsibility of the customer. So, if your doll’s new outfit gets held up in customs, it’s not our fault—blame it on the bureaucratic boogie!
What if my order arrives and it’s damaged or not what I ordered?
Oh no! That’s a bummer! If your order arrives looking like it’s been through a wrestling match, please contact us immediately. We’ll evaluate the situation and make it right faster than you can say “doll fashionista!”
Can I exchange my doll's outfit for something else?
Exchanges can be a bit tricky, but fear not! The fastest way to get what you want is to return the item you have and then make a separate purchase for the new item. It’s like a fashion relay race—pass the baton and keep on running!
What if I have more questions? Can I contact you?
Absolutely! We love hearing from fellow doll enthusiasts! You can reach out to us at michelineyoussef0@gmail.com. We’re here to help, and we promise we won’t bite (unless you’re a cookie, then all bets are off!).